Refund policy

Returns & Refunds

Please note that due to the nature of our products, unfortunately, we do not offer any refunds or accept returns. We are unable to resell a product that has been outside our supervision hence all sales are final.

If you are unsatisfied with a product, please feel free to mail us at avril.botanical.natural.soap@gmail.com  with the problem you might be facing and we will try our best to resolve it.

 

Cancellations

If for any reason you would like to cancel your order, you must do so within 24hrs of placing the order. Please email us at avril.botanical.natural.soap@gmail.com with your order number if you need any assistance on this.

Once shipped, we will not be able to cancel your order.